The Effect of Sharia Compliance on BNP Paribas Shariah Customer Trust
Keywords:
Sharia Compliance, Customer Trust, BNP Paribas Sharia, Sharia BankingAbstract
This study aims to analyze the influence of sharia compliance on BNP Paribas Syariah customer trust. In the midst of the rapid development of Islamic banking, customers increasingly demand transparency and integrity in the application of sharia principles. Using a quantitative approach, data was collected from 120 respondents through a questionnaire and analyzed using simple linear regression. The results show that sharia compliance has a positive and significant effect on customer trust. This emphasizes the importance of the role of the Sharia Supervisory Board, contract education, and transparency in the management of sharia funds to maintain public trust.
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